Terms & Conditions

RETURNS
 
We guarantee everything you purchase from KB Sterling to be free of defects in workmanship and materials. If you are not completely satisfied with your purchase, or any part of your purchase, please return it to us in an unaltered state within 30 days of receipt and we refund your money. This warranty does not include consequential or incidental expenses such as shipping charges or customs duties. No other warranty is implied. We will process your return as quickly and efficiently as possible. Please contact us if you have any questions
 
SHIPPING AND TRACKING

In order to offer the best prices on our merchandise we no longer offer free shipping. Shipping is charged at Fed-Ex International Priority rates. All shipments are insured.

You can track the status of your order by logging in to your account. Additionally, an email notification is sent each time the status of an order changes. Once an order is shipped we send an email notification containing the Fed-Ex tracking number.