Unless you are logged in and your account has been upgraded to wholesale status all prices shown are RETAIL. When you register it may take up to 24 hours before your account is upgraded to wholesale status. You will receive an automated email shortly after you register and another email once your account has been upgraded. If you are a current customer of our old shopping cart you will need to register again and wait for your account to be upgraded. If you have already done so, please ignore this. We apologize for this inconvenience.

Easy Browsing

Navigate using the links on the left to choose the section you wish to view. You must be a registered user and logged in for the prices to appear. You can purchase retail or wholesale from our site. If you are registering for a wholesale account it may take up to 48 hours to upgrade your status and allow you to view and purchase at wholesale prices. If you have any questions please use the contact us link that will appear once you have registered.

Placing Orders

Just click on the picture of an item you want to order and the order form will open up. Important!!! In order to use our shopping cart "cookies" and "JavaScript" will have to be enabled on your browser.

Payment

Visa, MasterCard, American Express and Discover are accepted. When paying directly using a credit card the payment will not be authorized until a few days before your order is ready to ship. We also accept PayPal payments. PayPal payments will be authorized immediately through PayPal's secure site.

Free Shipping

We offer free shipping to the continental U.S. for all orders. Our minimum order requirement for free shipping is U.S. $300.00. Orders for less than $300.00 have a fixed $30.00 shipping charge. Most orders take about two weeks delivery time. Orders with many gemstone items may take longer. Our representative will inform you of more exact delivery times, upon request, after placing an order.

Security

Our web host offers us the finest SSL security certificate When you go to a secure page on our site the beginning of the link in your address bar will be: https://www.kbcsilver.com/. This is the secure link to the different pages of our shopping cart that use SSL encryption.

Our Guarantee

We guarantee everything you purchase from Café Silver to be free of defects in workmanship and materials. If you are not completely satisfied with your purchase, or any part of your purchase, please return it to us in an unaltered state within 30 days of receipt and we will replace it, exchange it, or refund your money, the choice is yours. This warranty does not include consequential or incidental expenses. No other warranty is implied. We will process your return as quickly and efficiently as possible. Please contact us for details if you need to return an item. To see our returns policy click here.

Privacy Policy

We do not share any of your personal information with any other parties. Any information you submit when registering or submitting an order is only used to fulfill the order. We may occasionally send you emails concerning new products or other updates to our store. If at any time you do not wish to receive these emails you can just reply with “REMOVE” in the subject. If you wish to cancel your account entirely send us an email and let us know. All of your account information will then immediately be deleted.

All silver jewelry, jewelry components, designs, images and text Copyright © PT. Kawan Baik 1999-2009. All rights reserved. KB Sterling, KBC Bali and KBC Silver are trademarks of PT. Kawan Baik. Prices are subject to change without prior notice.